Important Note:

It is your responsibility to ensure that our mortgage payment protection insurance is suitable to meet your needs. Accordingly, it is therefore very important that you carefully read both these frequently asked questions and the policy documentation, to enable you to make an informed decision before you apply.

Will your policy protect more than just my mortgage?

Yes. When you use the Quick Quote you will have an option to choose "Mortgage Only" or "Mortgage + Other Bills". If you choose the Mortgage Only you are allowed to protect your monthly mortgage repayments and strictly mortgage related home insurance costs but the combined total must not be greater than 50% of your gross monthly income to a maximum monthly benefit of £2,000. If you choose the Mortgage + Other Bills option you may protect 100% of your monthly mortgage repayments, household utility bills (you may be asked to provide proof of these at point of claim) and strictly mortgage related home insurance costs. However the combined total must not be greater than 50% of your gross monthly income to a maximum monthly benefit of £2000. If you are in any doubt as to what you may include please contact our Customer Services Department on 0845 888 6667. Click the correct radio button if you wish to protect more than just your mortgage to obtain the correct quote.

Alternatively you may choose the Income Protection Insurance (ASU) option that will allow you to protect a proportion of your income that you may use for any purpose such as mortgage or loan repayment, utility bills and other weekly or monthly expenditure.

You can buy a Mortgage Protection and also an Income Protection from us and because we consider each to be different types of cover you can insure up to, and claim, the full amount on each ie: a combined maximum monthly benefit up to £4000 per month. However you cannot buy two Mortgage Protection policies or two Income Protection policies.

Click here for further information

What happens if my monthly mortgage amount changes?

You are only able to claim the monthly mortgage amount payable at the point of claim so long as it is the same or less than the monthly benefit amount applied for on your application form.  If your mortgage payments have increased you will only receive the full amount so long as it is less than 50% of your gross monthly salary (to a maximum monthly benefit of £2,000) and have notified the underwriters and amended your policy accordingly.

How can I change my monthly benefit?

The monthly benefit may be amended by contacting the Administrator (details in your documents). If we accept your amendment request the change will take effect from the date we accept the amendment request provided that you are not receiving monthly benefit under the policy and are unaware of any impending claim.

What if my circumstances change?

Please tell the Administrator if any of your circumstances change which may affect your cover under this policy. If you fail to do so your policy may not be valid and we may not pay your claim. Examples of some changes you should tell the Adminstrator about are, if your employment status changes or if you change address. Please note this is not a complete list. If you are not sure whether you need to advise us of a change you should tell the Administrator anyway.

What is the difference between "Back to Day 1" and "from Day 30"

We offer you a choice depending on your own personal circumstances. Back to Day 1 means you may make a claim after 30 or more consecutive days of loss of income and the claim is then backdated to the first day of the 30.

If however you have some savings and think you can wait before you claim you can choose to delay your claim by 30 days. This means you would be eligible to claim after 61 consecutive days of loss of income and the claim is then backdated to the 31st day. The premiums for this option are slightly cheaper.

What is an "exclusion period"

This is the length of time you must wait following the start date of the policy in which you cannot claim for unemployment. Within this time you must not be aware of the possibility of impending unemployment. Please see Terms and Conditions "Unemployment Exclusions" for full details.

Do you offer "Unemployment Only"?

No, you may only choose between Combined Accident, Sickness and Unemployment or Accident and Sickness Only.

When does this insurance start to pay benefits?

If you lose your income through accident, sickness or unemployment for 30 or more consecutive days you would then be eligible to make a claim. Thereafter we would continue to pay you one monthly benefit for each full month you remain continuously disabled or unemployed plus one thirtieth of the monthly benefit for each subsequent day you remain continuously disabled or unemployed.

You must be in receipt of either Income Support or Job Seekers Allowance or you do not qualify for these benefits because you have been entitled to make reduced National Insurance contributions in the past.

The first day of the 30 is the day your doctor declares you unfit to work or you sign on at the JobCentre Plus.

How much benefit am I allowed?

If you choose the Mortgage Only option you may protect 100% of your monthly mortgage payments and strictly mortgage related home insurance costs so long as it is not greater than 50% of your gross monthly income to a maximum monthly benefit of £2000

If you choose the Mortgage & Bills option you may protect 100% of your monthly mortgage repayments, household utility bills and strictly mortgage related home insurance costs utility, but the combined total must not be greater than 50% of your gross monthly income to a maximum monthly benefit of £2000. If you are in any doubt as to what you may include please contact our Customer Services Department on 0845 888 6667.

If you would prefer to cover more than just utility and insurance bills you can either or additionally purchase an Income Payment Protection policy for up to 60% of your net monthly income to an additional maximum monthly benefit of £2000. 

Can I have additional payment protection cover elsewhere?

You can buy a Mortgage Protection and also an Income Protection from us and because we consider each to be different types of cover you can insure up to, and claim,  the full amount on each ie: a combined maximum monthly benefit up to £4000 per month. However you cannot buy two Mortgage Protection policies or two Income Protection policies.

You can have an Income Payment Protection policy, either with us or another provider, without it affecting on our Mortgage Protection insurance as we consider them to be two different policies. However not all providers think like this so check with your existing underwriter if it would affect your current policy.

If you have a Mortgage Payment Protection with another provider and buy a second Mortgage Payment Protection policy from Ant Insurance, they are not different types of cover and therefore the combined monthly benefit between both policies must not exceed 50% of your gross monthly income to a maximum monthly benefit of £2000. In the event of a claim we will only be liable for our proportional share of your benefit limit. You may not use your existing policy to waive the exclusion period on your new Ant Insurance policy

Please click here for further details

Are the benefits tax free?

All benefits under this insurance contract are currently non-taxable, although this may change in line with any amendments to legislation. In this event, We will deduct from any Monthly Benefit any sums which by law We are required to deduct.

Can I claim for carer benefit?

Yes. If you have to stop work to care for a member of your immediate family and are in receipt of Carers Allowance.

How do I cancel this insurance?

You have a 30 day cooling off period and any premiums taken within that time will be refunded to you. After that period you must give the underwriters 30 days written notice.

What do we do if we have a joint mortgage and want cover?

You would have to apply for individual cover. See Joint Cover for full explanation.

Do you supply cover for self employed?

No we do not. Our definition of self employed is:

You carry on a Business in the United Kingdom alone or with others and pay Class 2 National Insurance contributions and are classed as Schedule D for income tax purposes or You can control the affairs of a Business You Work for because You or a relative or a member of Your household individually or jointly have a Controlling Interest in that Business

Will my monthly premium increase?

We will periodically review premium rates and policy terms and only have the right to amend them to reflect increases or reductions in the claims experience from all of the policies of the same type issued by us, changes in the general law or to the decisions of the Financial Ombudsman Service, changes to regulatory or taxation requirements or new or amended industry guidance and codes of practice which are there to raise standards of consumer protection.

Furthermore, if during the period of cover, your change in age means that you move from one age band to another then your premium will be amended.

The age bands applicable to this policy are as follows: 18-20, 21-30, 31-40, 41-50, 51-55 and 56-60.

We will give you notice of any changes that we have to make by giving you at least 60 days written notice at your last known address.

If we make any alterations and you are unhappy with those changes you can cancel your policy as set out in Section 4 Termination of Insurance.

What happens once I reach age 60 or greater?

The age band 56-60 is inclusive of the age 60 on inception. Your cover may then continue beyond age 60, however your entitlement to monthly benefit will end automatically as soon as you retire from work or reach the statutory retirement age, whichever is the earlier. Your cover and entitlement to monthly benefit will also end automatically as soon as one of the following occurs. You die, or stop residing or working in the United Kingdom, or you do not pay your premium on the due date (premiums received after the due date may at our discretion, be allocated to continuing the insurance or returned to you). For further information please see Section 4 of the Policy Terms and Conditions.